Hallmark Luxury Care Homes

We’re aware that getting older comes with its own challenges. But we believe that ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life.

Residential Care Communities, nursing care or support on our clients’ onward journey with dementia, we’re here to help.

Hallmark Care Homes is an award-winning care provider, specialising in residential, nursing and dementia care. Our vision is to be recognised as the leading provider of high quality, relationship-centred care for all residents. Regardless of what job you do, you will be part of a family run care home business that offers outstanding service to residents in beautiful care homes.

Residents are at the centre of what we do and our aim is to really get to know residents and support them to enjoy all the little things that make a big difference to their day. To make this happen, we need amazing and compassionate team members who are committed to delivering outstanding service.

We have job opportunities in all aspects of running a care home. We also have volunteering opportunities in all our homes to help you learn a variety of new skills.

Careers at Hallmark

Carer

If you are a talented carer with ambition and a passion for delivering outstanding care or have compassion and are looking for a career in care but have no experience, we want to hear from you.
What’s important is that you are compassionate and are committed to delivering outstanding care to help us fulfil our vision.

Our carers really do care about our residents and are dedicated and warm-hearted. They play a vital role in the lives of our residents and their families and are the most vital members of our team. You will be involved in supporting the daily activities of our residents in a relationship-centred manner; promoting their dignity, independence and well-being, and becoming an integral part of their lives.

Nursing

Our nurses are passionate about relationship centred care and are at the forefront of the clinical expertise at our homes. We are a forward thinking company and offer development opportunities and career pathways to help you develop into more senior roles.

Our residents and their families expect outstanding clinical care and that’s what we give them to ensure our residents’ have the best quality of life. We offer beautiful environments with supportive teams and great residents. If you are an amazing, dedicated nurse, with great clinical expertise, a passion for elderly care and would like your next challenge, look no further.

“I have progressed with Hallmark having started in 2009. I want to make a difference to the lives of older people. Hallmark are the leading provider of relationship centred care and they match my own vision of care for the elderly. They will support you, that’s the reason I have stayed so long. There are lots of different opportunities with Hallmark. We make a difference every single day. Hallmark stands for family”

Sujjata, General Manager, Ty Enfys Care Home

Management

Our management team is key to our success in ensuring we fulfil our vision. The team is made up of directors at clinical and operational levels; Home Managers; specialist managers including Clinical Care; Hospitality Services and Customer Relationship Managers.

Our business is growing and our team is growing too as we open new homes every year. Our managers help us build our business and lead us through our business growth.

If you have a caring nature; strong leadership; organisation and great people skills and want to be part of a family run business, Hallmark is for you! We develop our managers offering inspiring leadership programmes and career paths. For example, you could join us as a Hospitality Services Manager and we will help you on your career journey with opportunities to become a General Manager or even a develop into a regional role.

In our journey ‘To be recognised as the leading provider of high quality relationship-centred care for all residents’ we need to ensure that we have outstanding team members with outstanding skills to deliver outstanding care to all residents – one of those outstanding team members could be you. If you want to develop your career with a family owned company that really cares about its team members and supports them to reach their career expectations, Hallmark Care Homes could be the place for you. We have 18 beautiful care homes in south Wales and the south of England.

Our investment in you

Hallmark Care Homes invests heavily in the ongoing development of every single team member. There are great opportunities available to everyone and we encourage everyone to take advantage of them. We want to ensure that every team member is confident and competent to carry out their current role and to prepare them for their next role in their career with Hallmark. We have workshops, seminars, e-learning, projects, Action Learning Sets, secondments, shadowing and a huge range of exciting opportunities to support everyone to Be Outstanding. You can start your career at Hallmark as a carer with no experience and we can offer you a fantastic career pathway working through our exciting apprenticeship scheme.

Our career journeys

We have examples of amazing career journeys of our current team; one of our regional directors started as a business administrator, another as a nurse in one of our beautiful homes. One of our regional clinical specialists started her career as a carer. We have opportunities for kitchen assistants to become fully trained chefs, an apprentice in hospitality is now a hospitality services manager; the opportunities are endless. We have specialist development opportunities for all professions and offer a range of exciting and innovative leadership programmes.

Learning organisation

Hallmark Care Homes is a Learning Organisation and encourages lifelong learning for all team members. It helps us to continuously improve; it satisfies the requirement for robust Clinical Governance and forms part of our strategy for developing and retaining a highly competent and motivated team.

There is an exciting career waiting for you at Hallmark so call us to discuss your specific needs and your career aspirations. Whether you are interested in care, catering & hospitality, administration, housekeeping & laundry, HR, finance, lifestyles, or you could even volunteer to work in one of our homes to see what you would like to do.

“We offer relationship centred care and we are one family. I feel very appreciated in everything I do with Hallmark and they make me feel special. The best bit about my job is everything. Making a resident smile over something small, brightens up my day. I would recommend this job because its brilliant”

Sammie, Dementia Care Lead, Admiral Court Care Home

Why work for us?

We want you to love working with us. In return for your talent and enthusiasm we offer team members an environment where we embrace team engagement, development and help our team to realise their potential.

In our England homes we pay the Real Living Wage and in our Welsh homes we pay above the National Living Wage. As well as competitive salaries, we support and appreciate our team members and will help you develop your skills in a challenging and rewarding environment.

We offer a range of benefits, a few of which are listed below.

• We’ll help balance your home and work life with 20 days holiday plus 8 days bank holidays each year (pro rata for part time employees)
• Continuous development opportunities, inc company sponsorship for professional and academic qualifications
• We support you in planning for your future with our occupational pension scheme
• Free life assurance policy
• You can earn money by introducing a new team member
• For nurses, we pay your NMC pin when you have worked with us for a year