Ward Administrator

Part Time Wards Administrator | Spire Murrayfield - Edinburgh | 22.5 hours per week

Spire Murrayfield have an exciting opportunity for an experienced Administrator to support the Wards on a permanent basis.

Duties and responsibilities:

• Greet and receive patients, visitors and other members of staff to the wards in a polite and professional manner and to undertake general reception duties
• Answer the telephone and relay accurate messages as appropriate
• Maintain effective communications between patients, their relatives and the team within the department
• Escort patients from reception for admission. Explain the room layout and facilities, deliver post and newspapers
• Liaise with all members of the multidisciplinary team to ensure effective communications are maintained within the department
• Reports complaints or concerns to the Nurse in charge/shift leader
• Assist in the delivery and evaluation of care of patients admitted to the ward in accordance with Spire policies
• With due regard to risk management policies and procedures, participate in maintaining a safe environment for patients, relatives, carers and staff
• Ensure that patient notes are up to date and in correct order and are taken to the appropriate place be it coders or secretary when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient's notes
• Liaise with the all relevant department and the patient to ensure accurate data in the system (admissions, discharge and transfer of patients)
• Assist in orientation of new staff to the ward
• Assist with the ordering of ward/unit stores and undertake the ordering of all stationery ensuring availability at all times
• Taking and distributing accurate minutes for team meetings in a timely manner
• Update SAP with any augmented nursing care communicated by the nursing team to ensure transfer and charging details are updated
• Update SAP with extended length of stay communicated by the nursing team. Capture any additional revenue by escalating any additional length of stay as appropriate (i.e. call insurer)
• Booking of outpatients' appointments on the system or with the relevant hospital departments and the arranging of transport
• Ensure discharge notes are completed by the medical staff and sent to GP's within 24 hours of discharge and results are filed prior to leaving ward
• General ward administration including, keeping the notes trolley/s in good order, checking all request forms are signed by doctors and ordering of porters as requested
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies

Who we're looking for:

• Experience of working in a Healthcare Setting as an administrator
• Track record of successful delivery in a similar role, in an office and / or customer service environment
• Understanding of medical terminology
• Knowledge of the healthcare market
• Excellent communication skills

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: We may close this advert early due to high volumes of interest