Search
Header navigation
Liam Palmer: The Phil Neilson InterviewLiam Palmer: The Phil Neilson Interview

13 Apr 2022 Liam Palmer, Registered Home Manager

Liam Palmer: The Phil Neilson Interview

We bridged the gap by having regional recruitment teams that supported both the central based administrative function and a hiring manager.“We bridged the gap by having regional recruitment teams that supported both the central based administrative function and a hiring manager.”

Click Play To Listen To The Podcast

In this podcast, Liam chats with Phil Neilson about his life, career progression and what it has taught him about the care industry.

Podcast Highlights:

3:12: Initial Involvements

I was fortunate enough to join just as they made their transition from digital to digital... In the loosest possible sense.

8:25: Successes And Failures Of Moving Platform

Initially these were relatively simple reports but actually developed into something really powerful.

14:57: Centralisation Pros And Cons

Whilst being part of the larger organisation, trying to keep and maintain a focus on the local element of what we do.

19:48: Evolution Of City And County

It was very difficult to understand exactly what the branches were doing. How, why and when.

25:25: What The New Platform Offers

What the new platform does is bring to the fore a lot of things that used to be post it notes on a monitor.

31:18: How Important Is Tech?

For an organisation with as many locations as us, it has to evolve, it has to change.

Related blogs

Liam Palmer: In Conversation With Neil Eastwood

Liam Palmer: In Conversation With Neil Eastwood

In this episode, Liam chats with Neil about his business, his thoughts on the Care Industry and the issues currently faced by the industry as a whole.
The Complete Care Home Manager Career Guide

The Complete Care Home Manager Career Guide

What are the key elements of a Care Home Manager’s job? In this definitive guide we cover pay, CQC guidance, and expert career development advice.
My Career Pathway From Carer To Home Manager With HC-One

My Career Pathway From Carer To Home Manager With HC-One

Home Manager, Carrie Davies, outlines her career pathway and explains how her employer supported her journey, and nurtured her passion for Dementia Care.