Online Modules 1 to 9 and SOVA - Level 2 Training Package

Classroom: E-learn
Interactive Healthcare Training £44.95 Save This Course

£44.95

Hours
4.5 Hours | Self-Paced
Setting
E-learn
Tutor
No Tutor
Qualification
i

Qualifications (e.g. GCSE) are awarded by organisations that are regulated by a Governmental department such as Ofqaul. Qualifications can be academic or vocational. If a course confers a qualification on completion we will state that qualification by its name. If a course does not confer a qualification, we mark that as Not Applicable or N/A.

N/A
Level
No experience needed
CPD
i

CPD stands for Continuing Professional Development. CPD supports the development of vocational skills through training. CPD is skills-based learning and does not confer a qualification. The CPD Certification Service is a recognised, independent accreditation service that approves courses so that they can offer a CPD Verified Certificate. Points are equivalent to the number of hours spent learning on a verified course. A CPD verified course allows you to carry those points to the total required by the regulatory body in your sector.

4.5 Points Certified
Type
i

'Regulated Qualification' means you will be studying towards a qualification. Whereas 'Skills Training' means you are supporting your career development to improve your ability in a specific area of work. Skills Training does not confer a qualification. However, some Skills Training is accredited by The CPD Certification Service.

Skills Training
Regulated by
i

Only qualifications (e.g. GCSE) need to be regulated. Qualifications are regulated by a Governmental department such as Ofqaul. If a course does not confer a qualification then it does not have a regulating body so we mark these as 'Not Applicable or N/A'. Note that CPD is not a qualification so does not have a regulatory body. The CPD Certification Service is not a qualification or exam regulatory body but an independent accreditation organisation.

N/A
Exam
Yes

Course Description

Complaint and Conflict Resolution

- What is a complaint

- Types of complaint

- How to deal with complaints correctly

- Complaint responses

- Abuse

- Legislation

- Statistics: official complaints and unofficial complaints

- Complaint Training — Summary

Conflict Resolution:

- Conflict Resolution - Training Objectives

- Legal Definitions of Conflict

- Common Law

- Legal References

- Managing Patient behaviour - The Betaris Box

- Reasons for Communication Failure

- What is a conflict and when does it occur

- Warning signs to consider before the conflict

- How to respond to conflict

- Physical restraint, a last resort

- Conflict Resolution — Summary

COSHH (Control of Substances Hazardous to Health regulation)

- Introduction to COSHH

- Hazardous substances in healthcare and prevention of exposure

- Dealing with accidents and emergencies

- Maintenance and control measures

- Assessment review, recording findings, risk assessment

- Employee consultation

- Employer's duties

- Training Q&A

Fire Safety

The following areas are covered:

Introduction of fire safety procedures.

Fire alarms and all types of fire extinguishers and usage, fire blankets, hose reels etc.

Classification of fire extinguishers, including BS EN3 European standardization.

Ways of establishing local knowledge for evacuation and fire safety guidelines on behalf of the staff, clients and visitors.

Handling of Violence and Aggression

This module includes:

What are physical and non-physical violence and aggression?

Bullying and harassment and the implications.

Harassment and assault by clients, patients or relatives.

Recognising early warning signals of violence to staff and risk awareness.

Self-defence, summary of control, compromise, fighting back or fighting free.

Health and Safety including Risk Incident Reporting

The contents will cover the following areas:

Introduction to the Health and Safety training session.

Legislation roles and responsibilities.

Health and Safety Executive regulations.

Guidance notes and codes of practice.

Management of Health and Safety in the workplace.

Risk assessment (including risk reporting).

Examples of workplace hazards.

Bullying and harassment by members of staff.

Safe working practice. (Latex allergy, needle stick injuries/ sharp injury's, buying of new equipment).

Infection Control and Standard Precautions, HAI (MRSA and Clostridium Difficile)

The session identifies:

What infection control is and its importance.

Why we need to contain the spread of infections.

What measures you can take to protect yourself.

Measures you can take to prevent the transmission of infections in the workplace.

Sources, routes and chains of infection.

Information Governance, Data Protection, Handling Patient Information, GDPR, Record Keeping and Caldicott Protocols

This module includes:

Introduction to Caldicott Protocols/ Caldicott Principles.

Professional codes of conduct.

Crime and national security/ the public interest exception.

The law concerning confidentiality and consent, including GDPR.

Basic rules of record-keeping.

NHS Confidentiality Code - requirements and code of practice.

Lone Worker

Key areas within this module include:

Defining 'Lone Working'.

Risks to Lone Workers and strategies for the safety of Lone Workers.

Planning ahead for your personal safety at all times and ways of informing colleagues.

Violence to staff/ known activities that carry a high risk.

RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations)

This module includes:

Introduction to RIDDOR.

Under reporting of RIDDOR/ deficit in reporting.

Accident book/ examples of reportable and non-reportable.

Reporting death, major injuries, diseases, infections.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section 1

This course will cover:

1. Legislation and official guidance references, including:

- Safeguarding Vulnerable Adults (SOVA) Scheme 2004

- Safeguarding Vulnerable Groups Act 2006

- No Secrets — The Protection of Vulnerable Adults 2000 & 2009 (official guidance published by the Department of Health and the Home Office)

- Care Standards Act 2000.

- The Mental Health Act 1983 and the Mental Capacity Act 2005 - The Mental Health Act 2007

- The Human Rights Act 1998

- The Equality Act 2010

- The Care Act 2014

2. Definition of the term ‘Vulnerable Adult’ and understanding of the context of safeguarding and protection from abuse

3. Different types of abuse, evidence and the key signs of abuse

4. Case studies and examples of how to respond to suspected or alleged abuse

5. Different ways to minimise the risk of abuse

6. Reporting abuse if there is a suspicion that abuse has occurred (recognising and report unsafe practices).

The course consists of three sections. Each section is followed by a test.

Safeguarding Vulnerable Adults (SOVA), Level 2 - Section 2

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

Safeguarding Vulnerable

Adults (SOVA), Level 2 - Section 3

Please ensure you have read every page of the course (numbered at the bottom of the screen) otherwise, you will not have the option of taking the test.

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Course Details

Hours
4.5 Hours | Self-Paced
Setting
E-learn
Tutor
No Tutor
Qualification
i

Qualifications (e.g. GCSE) are awarded by organisations that are regulated by a Governmental department such as Ofqaul. Qualifications can be academic or vocational. If a course confers a qualification on completion we will state that qualification by its name. If a course does not confer a qualification, we mark that as Not Applicable or N/A.

N/A
Level
No experience needed
CPD
i

CPD stands for Continuing Professional Development. CPD supports the development of vocational skills through training. CPD is skills-based learning and does not confer a qualification. The CPD Certification Service is a recognised, independent accreditation service that approves courses so that they can offer a CPD Verified Certificate. Points are equivalent to the number of hours spent learning on a verified course. A CPD verified course allows you to carry those points to the total required by the regulatory body in your sector.

4.5 Points Certified
Type
i

'Regulated Qualification' means you will be studying towards a qualification. Whereas 'Skills Training' means you are supporting your career development to improve your ability in a specific area of work. Skills Training does not confer a qualification. However, some Skills Training is accredited by The CPD Certification Service.

Skills Training
Regulated by
i

Only qualifications (e.g. GCSE) need to be regulated. Qualifications are regulated by a Governmental department such as Ofqaul. If a course does not confer a qualification then it does not have a regulating body so we mark these as 'Not Applicable or N/A'. Note that CPD is not a qualification so does not have a regulatory body. The CPD Certification Service is not a qualification or exam regulatory body but an independent accreditation organisation.

N/A
Exam
Yes

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