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Roles: Clinical Helpline Tele-Advice Professional
Location: Pewsey, Wiltshire
Working Pattern: Full Time
There is an exciting new team developing in the Pewsey area! The National Recruitment Centre for the British Army seeks professionally qualified team players who want to advise applicants on why their application has been declined and possible pathways to appeal. There are several roles suitable for Registered Nurses, Paramedics, Occupational Therapists, Physiotherapists or Community Psychiatric Nurses. You will be responsible for speaking to candidates whose Occupational Health indicators have not met the required medical standards and be competent in providing explanation in a calm and reasoned fashion.
Team24 are working with Capita, one of the largest outsourcing partners in the UK. Capita has a 10 year contract with the MOD to provide an end to end recruitment solution for the British Army, from candidate attraction to preparation of candidates for Initial Army training. We are supporting the Capita team in finding clinical professionals to explain why their application does not meet the required medical standards. Also to explain the appeal process and types of supporting evidence. You will need a warm approach in delivering clinical information in layman's terms to applicants. You could be a Registered Nurse, Paramedic, Occupational Therapist, Physiotherapist or Community Psychiatric Nurse.
You will be
Making telephone contact with candidates who have previously been screened to the Army's Occupational Health standards but have been rejected and use your clinical experience to demonstrate why. If a candidate pushes back you should use excellent questioning techniques to understand the precise nature of the issue the customer is raising. Following business protocols and policies, updating systems and answering questions in a compassionate manner, keeping records for audit purposes. Maintaining own professional development for example up to date personal portfolio in line with your professional qualification.
Our commitment to you
Team24 are a preferred recruitment provider to our client and as such we will act as your first point of contact for the recruitment of these opportunities. We are proud to offer you a dedicated consultant that will be working with you on your application process.
This role is working with the Armed Forces via Capita and will provide a diverse and engaging opportunity. You will be a valued member of the supportive clinical team. In return, you will receive a competitive salary and benefits plus access to a leading training programme that will maximise your career progression. Ongoing training to support professional development will be provided in line with PREP.
If you believe this is the next step in your career, click to apply or call Chris on Applyor email your CV to Apply
It is the policy of the company that no person acting on our behalf shall discriminate in any situation against another individual or group, directly or indirectly, because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, belief, sex and sexual orientation. Each individual is assessed on merit alone.
Team 24 - Apply Online is acting as an Employment Agency in relation to this vacancy.
£ 35000 - 35000 Per yearFull timePermanentPewsey, Wiltshire, England
Role: Occupational Health Nurse - Registered Medical Professionals PHCR - Registered Nurse/ Occupational Therapist/ Physiotherapist...