Telephone Assessment Clinician - Suffolk
Ipswich, Suffolk, England
- Full time
- Job level
- Admin - Sales - Clerical
- 21 May 2020
- 20 Jun 2020
Care UK has been awarded a new contract for the delivery of Integrated Urgent Care (IUC) services across Suffolk and North East Essex. This means that we will be delivering urgent care through NHS 111, utilising GPs and specialist clinicians to deliver the best possible urgent care services 24/7, 365 days per year, to over 1 million patients in the region.
If you are a qualified Nurse or Paramedic looking for your next opportunity and you have the passion and desire to deliver a better urgent care service to the people that matter then look no further, as this could be the job for you.
The job will be based in our Clinical Assessment Service (CAS) for Suffolk and North East Essex and is located in our call centre in Ipswich.
In order to deliver this vision, we are looking for clinicians who are able to work within Telephone Assessment. Full training will be given.
You will be responsible for assessing patients, using a telephone assessment triage system (TAS) and streaming them to the most appropriate service or advice.
You will be working within a Multi-Disciplinary Team in the CAS which consists of GPs/ANPs, Registered Nurses, UCPs, Mental Health and Dental Nurses and Prescribing Pharmacists and Pharmacy Advisors
This is an exciting new opportunity to make a difference to patients, simplifying the way that they can access urgent care to get the right treatment in the right place at the right time.
About Care UK
Care UK was founded in 1982. Today our healthcare services include treatment centres, GP practices, NHS walk-in centres, GP out-of-hours, prison health services and clinical assessment and diagnostics facilities. This means that we provide a greater range of specialist care services than any other organisation in the UK.
Care UK is the largest independent provider of urgent care services in England incorporating out of hours, single point of access and referral management. We deliver excellent, high value patient care on behalf of the NHS for over eight million patients across England.
We work with the NHS to deliver high quality healthcare services, reducing waiting times and giving the patient a greater level of choice. We also take healthcare services closer to where people live and work – increasing the efficiency and quality of the services we deliver and helping to reduce waiting times.
If you would like more information, please visit our website: http:// Apply
• Be a qualified Nurse or Paramedic with valid PIN Number (NMC or HCPC)
• Have evidence of continuous Professional Development
• Recent experience in an acute/primary care setting
• Have a sound understanding of telephone advice/triage
• Have excellent communication skills, including a clear speaking voice.
• Have an understanding of patient management in a Primary Care Centre setting
Salary & Benefits
We have permanent jobs available on a full or part-time basis, working up to 37.5 hours per week. Shifts are available for mid-week evenings and weekends
In return, you’ll get:
• £20.80 - £26 per hour, depending on your shift worked
• Indemnity covered
• Company Pension
• 25 days annual leave + public holidays
• Free CPD, including online and face-to-face training
• Online Shopping discounts
• Cycle to work scheme
Once you have pressed apply to this job, you will be contacted within 72 working hours by Lucy or Ben who sit within our recruitment team by phone or email.
If you have been shortlisted, the recruiter will submit your CV to the hiring manager who will in turn arrange an interview with you if they feel that you are suitable for the job.
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Please also note that Care UK will be providing the IUC service in Suffolk and North East Essex as of November 2018. We are recruiting in advance in order to ensure the launch of the service is safe and effective from the start date.
Care UK is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
If you are unable to commit to a permanent position, we would be happy to consider your application on a bank basis.
If you'd like to learn more, arrange an informal visit to the service or have any questions please contact Ben Averill on Apply/ Apply or Lucy Brown – Apply/ Apply
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