Nottingham, Nottinghamshire, England
- £ 24000 - 30000 Per year
- Full time
- Job level
- Qualified (non-manager), Deputy Manager / Senior Staff, Admin - Sales - Clerical
- 12 Sep 2019
- 12 Oct 2019
Registered Nurse Opportunity
Salary to c£30,000 (DOE) + Bonus + Excellent Benefits
Including contributory pension, 25 days’ holiday plus BHs, NMC and RCN fees paid
Nurse Advisor; Customer Service Team
Office Based; Nottingham; Full Time (09.00 to 5.30); Monday to Friday
Our client is a global Organisation with over 30 years’ experience in laryngectomy care and committed to developing specialised solutions for people living with a laryngectomy. Their product range enables people to speak after a total laryngectomy and allows people to breathe through their tracheostomy day and night while restoring pulmonary health. In the UK their Sales Specialists, Clinical Nurse Advisors and dedicated telephone Customer Support Team are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of your needs.
In this exciting new role, you will join the office based Customer Service Team, who are highly trained and offer support and advice to those with neck stoma. The service is available to any patient, carer or Healthcare Practitioner and provides solutions to queries regarding products, supplies, logistics and services. Excellent communicators, the team discuss their Home Delivery Service with, and provide step by step training to, patients and carers.
As Customer Service Nurse Advisor you will be office based in the call centre providing telephone support. You will be responsible for taking patients through the Home Delivery Service registration process and helping to identify where they would benefit from further training and support in their own home by one of our client’s Home Nurse Team. You will also handle the more technical or clinical enquiries where speaking to a Registered Nurse who specialises in neck stoma care is a considerable benefit to patients, carers and HCPs.
This is an opportunity for a RN to join a global company committed to providing the best laryngectomy and tracheostomy support. We are looking for a NMC Registered Nurse with laryngectomy, airways management or tracheostomy experience including ITU, HDU, ENT, Facio Maxillary Surgery or Critical Care, Community or District Nursing or a Complex Care Staff Nurse or Head & Neck Nurse looking to specialise and join an Organisation committed to training and development.
Key Responsibilities for these roles;
• You will be supporting laryngectomy and tracheostomy patient who have been discharged from hospital and helping to increase their confidence living with neck stoma
• You will help patients understand the benefits of the Home Delivery Service and register on to it
To be considered for this important role you will be a Registered Adult Nurse (RGN/RN) that meets the following criteria;
• Level 1 UK Registered Nurse (Adult)
• Experience caring for patients with laryngectomy, airways management or tracheostomy
• Training, coaching, teaching or mentoring others is an advantage
• Excellent communication skills
This job was posted to Intensive care nurse, Palliative care, Ward nurse in Nottingham, Nottinghamshire, England
Recommended Similar Jobs
£ 26500 - 35500 Per yearFull timePermanentMansfield Woodhouse, Mansfield, Nottinghamshire, England
Job Title: Staff Nurse (RGN / RMN / RNLD)- Nursing Home Location: Outskirts of Mansfield, NottinghamshireSalary: £26,500 - &...
£ 25700 - 34300 Per yearFull timePermanentSheffield, South Yorkshire, England
Staff Nurse ( RGN or RMN or RNLD ) - Nursing Home Location: SheffieldCare Categories: Dementia Care Home for older adultsSalary: &...