Clinical Advisor

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we're made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients - every role at IC24 is made to be brave .

We are looking for new NHS 111 Clinical Advisors to join our rapidly growing network of colleagues. This is a fantastic opportunity to join a great team and dynamic work culture.

You must be a registered adult Nurse or Paramedic with 2 years of recent experience in primary care or an A&E setting in the Ashford, Ipswich, or Norwich region . Potential to develop into hybrid working from 6 months!

A Clinical Advisor saves lives with their voice. Is this you? If so, it'll be your job to carry out complex clinical triage: providing assessment, advice, and information to the patient . You will also support and assist our call handlers in the management of critical situations, while ensuring patient safety in an efficient and timely manner. At IC24 we take pride in working as a team to help our communities.

We provide paid training and career development opportunities including funding to develop as an ACP/UCP. This is an exciting time to join IC24.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services . IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Ashford, Kent

Hours Available: Minimum 12 hours per week, up to 37.5 hours per week.

Full-Time Roles:
• Standard shifts include a mix of early and late shifts.
• Early shifts start at 7am or 8am.
• Late shifts finish at 9pm or 10pm.
• Full-time colleagues can opt to work only late shifts (9pm or 10pm finishes).
• Full-time night shifts are available, typically 10pm to 6am (must finish no earlier than 6am).
• Weekend work is required at least every other weekend, with the option to work every weekend if desired.

Part-Time Roles:
• Part-time shifts are focused mainly on evening hours, with flexibility for early and late shifts.
• Early shifts: 6am-12pm (start at 6am, 7am, or 8am; finish at 10am, 11am, or 12pm).
• Late shifts: 4pm-10pm (start at 4pm, 5pm, or 6pm; finish at 8pm, 9pm, or 10pm).
• Weekend only shifts are also available.
Additional hours may be available in times of peak demand.

You must be able to commit to 8 weeks of full time training if you are not pathways trained.
We offer 8 hour, 10 hour, and 12 hour shifts, as well as some short shifts if absolutely needed.

What's in it for you: -

• Pay framework starts from £18.56 as the base rate. You will get an extra 30% (up to £24.13) on Saturdays and weekdays from 8pm to 6am. An extra 60% is offered (taking it up to £29.69) on Sundays + bank holidays
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes