Customer Service Advisor

Godmanchester, Huntingdon, Cambridgeshire, England
Avery Healthcare £12.00 per hour Full time Save This Job
£12.00 per hour
Full time
Other Qualified Professional
21 Jun 2024
21 Jul 2024

Job Description

Saxon Manor Care Home located in Cambridgeshireis currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.

Your job is to guide our new customers through their journey into care with us, from the very first contact with the home, through to staying in touch calls, showrounds of the home and supporting new residents to settle into their environment. The job will also involve dealing with telephone and email responses. This is a job where you can really make a difference to a family at what is often an anxious time. The role demands a high attention to detail by keeping your enquiries up to date. You will also love getting out and about and building relationships with your local community and finding ways to raise the profile of the home, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards
  • £ 12.00 per hour
  • Holiday pay and holiday-type benefits through employee discount scheme
  • Workplace Pension
  • Refer a Friend payments
  • Free DBS, free uniform
  • Paid e-learning and training
  • Long service awards and recognition
  • Career development with salary increases
  • Staff wellbeing strategy
Your Working Life
  • Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
  • A career development pathway and support with qualifications - linked with increases in salary
  • A comprehensive and supportive induction programme to ensure confidence and competence
A very #OneFamily Well-being Programme
  • Exclusive employee discounts incl. retail and leisure savings
  • Daily staff celebrations
  • Staff well-being committees
  • Mental health first aiders for staff
  • Apprenticeship programme
  • Managing Director award and Avery Awards
To join us as Customer Service Advisor, it is essential that you have a minimum of 2 years' experience of a sales or sales support role, ideally within care or hospitality.

You will have excellent customer service skills to help put our enquirers at ease. We really hope your empathetic, yet energetic nature will shine through in this role, as well as your attention to detail to keep your records up to date at all times.

You will be a natural salesperson by nature but remember that care at Avery is not a strong sell. It is about finding the right solution for a family and supporting them in their journey; so, whether you are showing a new family around the home or organising a local event, your natural warmth and organisation skills are what makes a difference.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you'd like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Ref: 15350

Job Details

Customer Service Advisor

Godmanchester, Huntingdon, Cambridgeshire, Englandd Avery Healthcare
£12.00 per hour
Job level
Other Qualified Professional
Full time
21 Jun 2024
21 Jul 2024

Get new jobs like this by email

We'll send you jobs that match this search

You're consenting to receive job alert emails. Unsubscribe at any time. Also you can 'Join' to create a full account to edit your preferences. Read our privacy policy for more details.

Avery Healthcare - 250 jobs
This job was posted to Health care administration in Godmanchester, Huntingdon, Cambridgeshire, England

Similar Jobs

Similar Jobs

Peterborough, Cambridgeshire, England£14.0 - 16.0 Per hour12th June 2024

Corby, Northamptonshire, England£20.0 Per hour14th June 2024

Cambridge, Cambridgeshire, England£14.0 - 16.0 Per hour12th June 2024

Godmanchester, Huntingdon, Cambridgeshire, England4th July 2024

Cambridge, Cambridgeshire, England6th July 2024

Stamford, Lincolnshire, England29th June 2024

Wellingborough, Northamptonshire, England9th July 2024

Epsom, Surrey, England16th June 2024

Sherborne, Dorset, England4th July 2024

Birmingham, West Midlands, England9th July 2024

Show More
Apply now