Main duties of the job

The role of the Mental Health Practitioner is to receive all calls and be able to provide immediate support, expert advice, signposting service users to the most appropriate service, assessment, and brief interventions where appropriate via telephone. The Practitioner will have access to known service user's electronical clinical records and will ensure liaison with the service users' existing services by the following day via clearly defined routes.

The Mental Health Practitioner will be part of a shift team who work together and will have other colleagues across the Network for discussion and support.

The service operates 24/7 7 days a week, 365 days per year and practitioners will need to work within a 24-hour shift pattern. The service based in the GMMH Patient Flow Service in Old Trust HQ on the Prestwich Hospital site. There are also opportunities for staff to work from home on a blended rotational basis whilst still operating as part of a shift team. The Band 5 practitioners will also be asked to support the Band 6 practitioners at the Northwest Ambulance (NWAS) Emergency Operations Centre in Manchester (EOC) and support the Band 6 helpline practitioners with reviewing the calls coming in for mental health via NWAS by reviewing their operating system and phoning service-users back if necessary to support them with their recovery.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.



Detailed job description and main responsibilities
The role of the Mental Health Practitioner is to receive all calls and be able to provide immediate support, expert advice, signposting service users to the most appropriate service, assessment, and brief interventions where appropriate via telephone. The Practitioner will have access to known service user's electronical clinical records and will ensure liaison with the service users' existing services by the following day via clearly defined routes.

The Mental Health Practitioner will be part of a shift team who work together and will have other colleagues across the Network for discussion and support.

Person specification

Meets criteria
Essential criteria

• Holds full qualification in accordance with professional body

Desirable criteria

• Possesses experience in psychosocial interventions

Qualifications
Essential criteria

• Qualified

Desirable criteria

• Possesses experience in psychosocial interventions

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.. Apply

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

**If you do not hold a current competency based qualification and or the Care Certificate, you will be expected to complete an appropriate Apprenticeship in Healthcare with GMMH.**

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Please contact Denise Gleave, Recruitment & Retention Advisor Applyor email Apply

**Please note, this vacancy may be closed at any time if sufficient applications have been received**