Provide a high level of Administrative support to the Doctors and Clinicians.

You will have developed skills in customer care which they will
use in their transactions with customers/clients/other external stakeholders and internal colleagues

Occasionally you would be expected to deal with anxious clients or visitors using basic conflict resolutions skills and calling for assistance as appropriate.

Make urgent and routine appointments for Doctors and clinicians when requested.

You will have experience working with Word, Outlook, Power-point and Excel acquired through NVQ3/RSA3 or equivalent including inputting into spreadsheets.

You will be maintaining records on our RIO electronic system for which accuracy and promptness are critical as is adherence to information governance policy and procedures

You will be expected to embrace new technology as this is rolled out across the Trust

Maintaining confidentiality and processing confidential information

Appropriate use of email, calendar and accessing centralised services for
room and equipment bookings.

Provide support to Administration Co-ordinators/Business & Performance Managers in ensuring teams conform to the health and Social Care Records Policy and RiO user guidance, acting on reports as required.

You will need to be able to prioritise workload and interpret urgent nature
of calls and people presenting in person in order to pass promptly to the appropriate member of the team for action.

You will be required to manage own workload and mainly work without supervision on a daily basis but this is readily available

Manage time effectively ensuring systems and processes are efficient
and do not duplicate each other or overlap with other team members
tasks

You will need to produce high quality documents from a variety of software whether downloaded digital dictation or from other means

Follows procedures set by KMPT ) eg set out in RiO in relation to record keeping and ensures consistent methods of record keeping in line with professional and clinical standards outlined to them

As with all posts, observe the required health and safety rules and take personal responsibility for security of the area within which the post-holder works.

Maintaining records

Please see job description for full details

Person specificationQualificationsEssential criteria

• GCSE English - Grade C or above
• GCSE Maths - Grade C or above
• Educated to NVQ level 3 / RSA 3 or equivalent

• Microsoft Office packages

• At least 2 years administrative experience
• Working in a busy office environment

• Working in a NHS environment

• Knowledge of Microsoft Office packages
• Preparation of word documents to high quality
• Ability to interact with colleagues and clients professionally

• Rio Trained
• Big Hand Trained
• Experience in minute taking

PLEASE NOTE: If role is patient-facing, candidates will be required to meet any government requirements for Covid-19 vaccination as a condition of deployment to be appointed. A full course of the Covid-19 vaccination (or where applicable a valid exemption) may be required to be evidenced prior to receiving an unconditional job offer.

KMPT Staff Benefits:
NHS pension scheme

Your employer pays 14.3% towards your pension and life assurance benefits.

Please see Apply. Apply/Pensions.aspx for more details.
Annual leave for Agenda for Change

On appointment to NHS 27 days for full time or pro rata if part time
After 5 years NHS service 29 days full time or pro rata if part time
After 10 years NHS service 33 days full time or pro rata if part time

Plus bank holidays that's up to 41 days - more than 8 weeks paid time off!

Medical staff have national Terms and Conditions.
Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign

If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals,
Flexible working

Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
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