Medical Support Secretary

Prestwich, Manchester, Greater Manchester, England
M25 1DY
Greater Manchester Mental Health NHS Trust £ 20.33 - 21.777 Per year Full time Save This Job
Pay
£ 20.33 - 21.777 Per year
Hours
Full time
Type
Permanent
Job level
Qualified (non-manager)
Posted
12 May 2022
Closes
10 Jun 2022

Job Description

Main duties of the job

We are looking to recruit a Medical Support Secretary to provide a comprehensive and confidential secretarial support servicebased at the Specialist Services Network, Medium Secure Unit at the Edenfield Centre, Prestwich.

You will need the ability to communicate with individuals at all levels and be able to deal with people effectively in a sympathetic manner.

The post holder will work as a member of the Medical Secretarial Team within the division. You will be responsible for providing a comprehensive, organised and efficient secretarial service to support the Forensic Consultant Psychiatrists and have the ability to prioritise requests and deal with conflicting demands and to meet tight deadlines.

Applicants must be reliable and have excellent audio typing, inter-personal and organisational skills.



Working for our organisation

Greater Manchester Mental Health NHS Foundation Trust (GMMH) is one of the leading mental health trusts in the UK.

Serving a population of 1.2million people, across one of the most exciting and affordable cities in Europe, GMMH provides community and inpatient mental health care, alongside prison in reach, substance misuse services, a specialist centre for mental health and deafness and inpatient perinatal mental health care.

The Trust employs around 5700 people, who make a difference across 130 locations. Staff at GMMH work to improve lives with a culture based on five core values:
  • We are caring and compassionate
  • We inspire hope
  • We work together
  • We value and respect
  • We are open and honest

GMMH is one of the most active research trusts in the UK, with one of the highest levels of recruitment to clinical trials for mental health.

We have been rated 'Good' overall by the Care Quality Commission. Our substance misuse services and leadership were rated as 'Outstanding'

Detailed job description and main responsibilities
  • Undertake audio/shorthand/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
  • Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
  • Deal with any admission enquiries using judgement and observing patient confidentiality at all times.
  • Liaise with General Practitioner regarding clinic and domiciliary visits. Liaise with outside agencies, including prisons, MOJ, Probation, Courts, other hospitals, medical services, clients and their relatives using their knowledge and judgement of any given situation.
  • Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients work/care programming activity.
  • As directed by your consultants, record activity onto appropriate medium meeting all required deadlines.
  • Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
  • Ensure all discharge notification and summaries are generated and sent to General practitioner within agreed timeframes.
  • Check the patient's status Check that follow up appointments etc have been booked when mentioned in correspondence / discharge correspondence using the EPR systems, ensuring demographic details are correct and amend where necessary.


Please see full Job description and Person Specification attached to this vacancy.

Person specification

Quals
Essential criteria
  • Level 3 in relevant subject (RSA or NVQ)


Desirable criteria
  • ICT


Experience
Essential criteria
  • 2 years Secretarial Experience or Admin
  • Extensive IT Skills


Desirable criteria
  • NHS experience
  • Medical Terminology


Skills
Essential criteria
  • Clearly demonstrated team player attitude


Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.. Apply

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

**If you do not hold a current competency based qualification and

Ref: 1454948315

Job Details

Medical Support Secretary

Prestwich, Manchester, Greater Manchester, Englandd Greater Manchester Mental Health NHS Trust
Pay
£ 20.33 - 21.777 Per year
Job level
Qualified (non-manager)
Hours
Full time
Posted
12 May 2022
Type
Permanent
Closes
10 Jun 2022

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This job was posted to Health care administration in Prestwich, Manchester, Greater Manchester, England

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