Operational Team Leader

Job overview
The Operational Team Lead will provide operational management, leadership and expertise to a multi professional, specialist perinatal mental health team who often work alone to ensure the timely delivery of a safe and effective service to the locality for women aged 18 and over and their families who are experiencing significant perinatal mental health difficulties.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

• Ensure that a "Duty of Candour" is maintained with services users/carers at all time.

• E nsure services are able to be delivered safely and in accordance with the requirements of the Health and Social Care Act, including monitoring the quality and safety at each site of responsibility, identifying breaches, escalating them.
• Be responsible for ensuring a regular process of review is in place to detect incidents that indicate adverse quality of care, and triangulate.
• Manages 15 staff, including IPR/KSF management, disciplinary issues, grievance issues etc. • Expected to implement policies as directed by the trust/directorate for the department, ensuring awareness throughout the department.
• Is aware of the purpose of the service, the targets set and leads the team to meet its objectives
• Understands staff engagement and supports engagement activities
• Ensures team members have a clear understanding of policies and procedures and the importance of putting them into practice.
• Contributes to compliance assessments with the essential standards of quality and safety as set by the CQC and CCQI
• Reviews performance of team and celebrates success
• Ensures incidents are reported when they occur and communicates learning from these with the team
• Expects all individual staff to maintain a satisfactory standard of performance and if failing takes appropriate action for improvement ie initiates stage 1 (informal) capability policy

Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Detailed job description and main responsibilities
The purpose of the job is to provide operational management, leadership and expertise to a multi professional specialist perinatal mental health team who often work alone to ensure the timely delivery of a safe and effective service to the locality for women aged 18 and over and their families who are experiencing significant perinatal mental health difficulties.
To ensure systems and processes exist to support staff performance in accordance with Trust objectives
To report on and contribute to the monitoring, evaluation and audit of the performance and clinical practice of the perinatal service
To liaise with and work collaboratively with other directorates to promote the interface between the Perinatal Mental Health Community Service (PMHCS), Adult Acute and Community Mental Health services to enhance the patient experience and recovery
To work in close collaboration with the Mother & Baby Unit

Person specification

Training, Qualifications & Registration

Essential criteria

• NMC First Level Registered Mental Health Nurse or Occupational Therapist
• Preparation of Mentors post-registration qualification / ENB 998 or Equivalent Mentor Qualification

Desirable criteria

• Specialist training eg. Psychosocial interventions, family work/interventions.

Experience

Essential criteria

• Have a minimum of three years' experience as a registered practitioner band 6 or above

Desirable criteria

• Experience of working in perinatal mental health care
• Experience of managing people

Knowledge & Skills

Essential criteria

• High quality verbal and written communication skills.
• Ability to prioritise work effectively
• Excellent inter-personal skills.

Desirable criteria

• Knowledge of safeguarding policies and procedures.
• An understanding of infant/child development.

Important Information:
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.

Probation Period. New employees external to the trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.
Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter
The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.

Use of AI when writing job applications
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AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.
Relying solely on AI to write your application may resu