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Niche Jobs Ltd Privacy Policy

Nurses.co.uk is a job advertising website run by Niche Jobs Ltd. Niche Jobs Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our user's privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting 'Allow companies to contact me about jobs', this means that a user's information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Niche Jobs Ltd distribute a user's information to third parties beyond what we may be legally obligated to do.
  • By selecting 'I don't wish to be contacted about jobs by companies looking to hire', this means that a user's information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Niche Jobs Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Niche Jobs Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Niche Jobs Ltd via the Contact Us page on the website.

Non-identifiable information

Niche Jobs Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Niche Jobs Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Niche Jobs Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the 'Remove my account' option from their account menu, or by requesting the removal of their details via the 'Contact Us' link on the website. A confirmation of this removal will be sent to the user by Niche Jobs Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Niche Jobs Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Niche Jobs Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

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Niche Jobs Ltd Privacy Policy

is a job advertising website run by Niche Jobs Ltd. Niche Jobs Ltd is not an employment agency and does not undertake such activities as would be consistent with acting as an agency.

This privacy policy applies only to this website. If you do not accept this privacy policy, you must not use the website. A user will have been deemed to have accepted our Privacy Policy when they register their details on the site, or set up a job alert emails.

We are committed to ensuring our user's privacy in accordance with the 1998 Data Protection Act, as well as ensuring a safe and secure user experience.

Personal (identifiable) information

When users submit identifiable* information to the website they are given the choice as to whether they wish their details to be visible to companies advertising on the website.

  • By selecting 'Allow companies to contact me about jobs', this means that a user's information, as it is entered on the website, may be viewed by companies who use our CV Search tool or watchdog function. At no point does Niche Jobs Ltd distribute a user's information to third parties beyond what we may be legally obligated to do.
  • By selecting 'I don't wish to be contacted about jobs by companies looking to hire', this means that a user's information will only be visible to a company advertising on the site if a user applies to a job being advertised by that company.

Whilst Niche Jobs Ltd makes every effort to restrict CV access to legitimate companies only, it cannot be held responsible for how CVs are used by third parties once they have been downloaded from our database.

  • Identifiable information is anything that is unique to a user (i.e. email addresses, telephone numbers and CV files).

Niche Jobs Ltd may from time to time send email-shots on behalf of third parties to users. Users can unsubscribe from mailshots using the unsubscribe link in the email or by contacting Niche Jobs Ltd via the Contact Us page on the website.

Non-identifiable information

Niche Jobs Ltd may also collect information (via cookies) about users and how they interact with the site, for purposes of performance measuring and statistics. This information is aggregated, so is not identifiable on an individual user basis.

Users may choose to accept or deny cookies from Niche Jobs Ltd, but users should be aware that if cookies are not permitted it may adversely affect a user’s experience of the site.

Removal of stored information

Niche Jobs Ltd reserves the right to remove user information from the database if that information is deemed obsolete or used in a way that is detrimental to the performance of the website or the reputation of the business as a whole.

A user may remove their details by selecting the 'Remove my account' option from their account menu, or by requesting the removal of their details via the 'Contact Us' link on the website. A confirmation of this removal will be sent to the user by Niche Jobs Ltd.

If you have any questions regarding this privacy policy, you may contact us at:

Niche Jobs Ltd.
30-34 North Street
Hailsham
East Sussex
BN27 1DW
United Kingdom

For Advertisers:

Niche Jobs Ltd makes every effort to ensure that advertiser details are kept safely and securely.

Advertiser details are kept in our secure database and are not distributed to third parties without express permission. Payment details are securely stored in third party systems.

This Privacy Policy is correct as of March 2016.

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Nursing Vacancies in Medical Call Centre, London

Nursing Vacancies in Medical Call Centre, London

London, Greater London, England

 

Cpl Healthcare in partnership with International SOS in London is looking to recruit experienced nurses to work in their busy call centre in London. 

International SOS is the world’s leading medical and travel security risk services Company. The nurse will be based in their London assistance centers.

The Nurses duties will include

  • To assist and interface with clients and members on medical matters whilst working within a multidisciplinary medical team.
  • To interact with operations and logistical team coordinators to ensure optimal quality case management and service delivery.
  • To telephonically triage medical requests and provide medical monitoring of ongoing cases.
  • Additionally, to assist in the logistical preparation of evacuations in this office based role.

All roles are office based, with the office being located in the beautiful Chiswick Office Park, London.

Suitable candidates will be submitted and asked to attend the opendays/assessement center in London- which occurs once a month, if successful, a stage two interview will take place.

Responsibilities

  • To be present in the London Assistance Centre during scheduled shift hours and participate in at least one daily transmission.
  • Monitor transmission load throughout the day to ensure appropriate case direction and handling, ensuring safety, medical appropriateness, client specific considerations and cost effectiveness
  • To be responsible for the effective and efficient medical management of cases, meeting contractual deliverables and internal policies and procedures.
  • To liaise with medical and operational staff to facilitate the efficient running of medical assistance cases
  • To speak with international medical professionals or obtain medical reports for members treated or hospitalised.
  • To source and/or organise the referral and/or admission of members to doctors and medical facilities.
  • Review of the medical treatment received or recommended to members to ensure it is medically appropriate to authorise cover decisions under the client’s terms and conditions.
  • Maintain accurate and confidential member case files in accordance with International SOS policies and procedures and NMC Record Keeping Guidelines.
  • Ensure a high level of professionalism at all times when dealing with members and clients.
  • To support medical management and LDQ with the training of Assistance Centre staff as a buddy or mentor.
  • Escalate to medical and/or operations managers any major medical cases, disputes with clients or complaints.
  • To recognise limitations and areas of self development through reflection. To be responsible for all actions and decisions made, knowing when to defer and escalate to senior members of the medical team.

Customer Care

  • To work within a team to protect and promote the health and wellbeing of those in your care.
  • Focus on quality of service, ensuring that the highest possible levels are achieved for both the patient and the client.
  • To be accessible and responsive to clients and colleagues questions and requests for information.
  • To deal positively with complaints, resolving these wherever possible or referring them to the appropriate department or your line manager.

Liaison

  • To establish responsive liaison arrangements both within International SOS and externally.
  • To positively promote international SOS to other organizations and clients.
  • To attend internal and external meetings where appropriate and as requested.
  • To be accountable for your workload and movements to your line manager.

Other Duties

  • To keep accurate records including statistical information where appropriate.
  • To attend supervision, training and meetings as and when required. There may be a necessity for these to be outside normal working times for which you would be paid overtime.
  • To take an active role in your own continuous professional development throughout your career in keeping with NMC guidelines.
  • To carry out any other reasonable duties as requested by the manager.

Required Competencies
Following Instructions & Procedures: Appropriately follows instructions from others without unnecessarily challenging authority; Follows procedures and policies; Keeps to schedules; Arrives punctually for work and meetings; Demonstrates commitment to the organisation; Complies with legal obligations and safety requirements of the role.

Coping with Pressure & Setbacks: Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Balances th

Pay
N/A
Hours
Full time
Type
Permanent
Job Level
Studying / Unqualified

Posted 23 Nov 2016

Closes 20 May 2017

Ref: JO-1605-331810aj_8

This job was posted to: Research nurse

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